Frequently Asked Questions.

Frequently Asked Questions.

If you have any questions before placing your order, feel free to contact me, my active team, or submit your query through the form, email, or contact number. I’ll do my best to resolve your issue within 1 hour so you can continue your work without delay. There are no extra charges reach out anytime! go to main page embroidery.

If you’re short on time or busy with other work, I’ve already provided answers to many common questions below. Just click on any question, and the answer will appear right underneath. I’ll do my best to answer everything here so your valuable time isn’t wasted. Thank you!

If you want to contact me regarding any work, I’m available 24/7 and so is my team. Our work is user-friendly, and we always provide a fast response. GO TO vector page. and any inquairy contact us [email protected]

File Formats And Types

You can send whatever you have whether it’s a JPG, PNG, PDF, or a vector file like AI or EPS. We work with almost all standard formats.

Yes! Just send us the image, and we’ll convert it into a machine-ready DST file that’s perfect for embroidery.

Yes, please do! Vector files are super helpful—they keep your design crisp and make the digitizing process more accurate.

Absolutely. We support Babylock and other popular machine brands. Just let us know your machine type, and we’ll send the right format.

As soon as it’s ready, we’ll notify you by email or message with the download link no need to keep checking!

Every file is created with care. We check stitch flow, density, and overall finish to make sure it runs cleanly on your machine without issues.

Yes, we keep your files safe. If you ever lose access, just message us and we’ll send you a fresh copy—no extra cost.

No, custom designs stay private. But we do have a separate collection of ready-made designs you can browse and buy anytime.

Just unzip it using your mobile or desktop. Inside, you’ll find all the embroidery formats you need, neatly organized.

Usually, yes! But if you’re using a special fabric like fleece, silk, or stretch material, let us know we’ll adjust the file to match.

file format all type of
how to submit your files , embroidery and artwork

HOW TO SUBMITTING YOUR FILES

Not at all! We can work with any type of artwork, whether it’s a high-quality logo or just a quick sketch. Whatever you’ve got, just send it over, and we’ll make sure it works for embroidery.

Yes, we can! Whether it’s a hand-drawn sketch or a design you want to replicate from a piece of clothing, we’re happy to turn it into a quality digitized embroidery file.

You can easily upload your artwork directly through our website or send it to us via email. We accept various file formats, including JPG, PNG, PDF, and even vector files like AI and EPS.

If your artwork is clear, high-resolution, and detailed, it’s generally good to go. If you’re unsure, feel free to send it over to uswe’ll assess it and let you know if any adjustments are needed.

When you send your artwork, include any specific instructions you have, such as size, color preferences, or fabric type. The more details you provide, the better we can customize the design for you.

Yes, we can! If your artwork needs any cleanup or improvements, we offer design refinement services to ensure it’s ready for embroidery.

For the best results, we recommend submitting artwork that’s at least 300 DPI and large enough to show all the details clearly. Low-resolution images might need adjustments before we can digitize them.

We typically aim to have your file ready within 2 hour. If you need it sooner, just let us know, and we’ll do our best to prioritize your order.

Our Pricing & Payment Process

The price depends on how detailed and large the design is. We’ll take a quick look and give you an exact quote no hidden fees or guesswork.

Simple fixes are always free. If it’s a full redo or a big update, we’ll tell you the cost before we do anything, so you’re always in control.

You can reach us anytime through WhatsApp, email, or the contact form on our site.

We support multiple secure payment options, like PayPal and bank transfers. Just choose what’s easiest for youwe’ll guide you if you need help.

Definitely. Just send your artwork, and we’ll give you a no-pressure quote based on your design and needs fast and free.

If you need your design same-day or super fast, we can usually make it happen! There might be a small rush fee, but we’ll always confirm it first.

Yes! We love building long-term relationships. If you’re sending multiple files or coming back regularly, we’ll work out a discount that fits you.

Definitely. Just send your artwork, and we’ll give you a no-pressure quote based on your design and needs—fast and free.

No problem at all just message us directly. We’re available 24/7 to make sure you’re never left waiting.

our payment process

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